Conference Photo Gallery || Table
of Contents (SOLI'2005 Proceedings)
General Chair Brief Report
Ladies and Gentlemen,
Good evening! I hope you all have had a great time and enjoyed
the conference so far.
Services science is emerging as a new discipline. This conference
is more or less dedicated to promoting this newly while still not
well-defined inter-disciplinary field. I would like to thank all
of you in coming here to exchange your outstanding research in a
variety of related areas.
Conference operations are one kind of services if you agree, which
requires design, marketing, operations, and continuous improvement
in a scientific manner.
Speaking of design, we were thinking about both quantity and quality.
We are very grateful for the support from IEEE Intelligent Transportation
Systems Society, IEEE Beijing, Natural Science Foundation of China,
National Science Foundation of the United States of America, Chinese
Academy of Science, and Tsinghua University. Thanks also go to our
world wide well-known speakers, Prof. David Simchi-Levi, Prof. Pitu
Mirchandani, Prof. Suvrajeet Sen, Dr. Grace Lin, Prof. Way Kuo,
and David Cowan. I would especially show my gratitude to Prof. Pitu
Mirchandani, who is our program co-chair and helped me finalize
our beautiful conference name and appropriate theme.
Speaking of marketing, we were thinking about broad representatives
from around the world. I would like to thank Prof. Qi Xu, Prof.
Walter Wang, and our International Advisory Board who helped deliver
words out. As a result, we received submissions from 6 continents
and over 30 different countries.
Speaking of operations, we were thinking about the delivery of
timing and quality services to all the attendees. I would like to
thank my general conference co-chair Prof. Li Zheng from Tsinghua
University, our program co-chair Prof. Ming Yu from Tsinghua University
and Prof. Pitu Mirchandani, our publication Chair Prof. Gina Tang.
Our special thanks go to Ms. Jie Nan, Ms. Haiming Zeng, Ms. Moyuan
Li from Tsinghua University, and Ms. Hong Hau from Chinese Academy
of Science. During last couple of months, they have been working
very hard to deliver quality services to all of us. We would also
like to thank students from Tsinghua University and Nanjing University
of Aeronautics and Astronautics, who spent days in working with
us to make sure that we could run this conference smoothly. At last,
thanks go to all those paper reviewers. Without their hard work,
we would not have our quality papers selected.
Speaking of continuous improvement, we are thinking to turn this
conference as an annual one. We need all of you to continue to support
us and attend our next year conference, which will be held in Shanghai.
We plan to have 2007 SOLI conference in the USA. I hope we can grow
this family and make significant contribution to the growth of worldwide
service science research.
Last but not the least; I hope you would find time off your busy
schedule to visit some Beijing scenery sites and enjoy delicious
Chinese foods. Wish you have an excellent stay in Beijing.
Thank you very much!
Pennsylvania State University
Download a travel helper
(Some words in both Chinese and English to help you out when
you are in Beijing)
2. Please book your room
in the Beijing Friendship Hotel as soon as posible. The discount
rate will end soon. go to Hotel
& Travel Info
3. Presentation: Computers
& LCD-Projectors are available; about 20 minutes/speaker.
4. Money exchange rate is approximately 1 US$
= 8.11 Ren Min Bi (Chinese Currency). You can exchange some
money at the airport. You can also exchange money at the hotel.
5. Maps for the conference (registration, function
hall, conference rooms, where are they?) Download (PDF).
6. Bus routes to the Hotel (in Chinese) Download
Keynotes (Aug. 10, 8:40 AM - 9:40 AM)
Topic Title: Risk Aversion in Inventory Management
Speaker: Prof. David Simchi-Levi, Massachusetts Institute of Technology
Keynotes (Aug. 11, 9:00 AM - 10:00 AM)
Topic Title: OLYMPIC ECONOMY, LOGISTICS IN OLYMPICS
Speaker: Jizhong Wei
Keynote and Banquet (Aug. 11 Night)
Topic Title: Service Enterprise Engineering at NSF
Speaker: Prof. Suvrajeet Sen, Program Director, Service Enterprise
Engineering, NSF, USA
Keynote (Aug. 12, 9:00 AM - 10:00 AM)
Topic Title: Value-Driven Services and Delivery
Speaker: Dr. Grace Lin, Global Sense and Respond Leader, IBM, USA
Visionary Panel Session (Aug. 10, 10:00 AM - 12:00 PM)
Topic Title: Service Sciences, Engineering, and Managements (SSEM):
An Emerging Multidiscipline
Speaker: Dr. James C. Spohrer, Director, Almaden Services Research,
Topic Title: Quality and Quantity of Engineering and Science Education
Speaker: Prof. Way Kuo, University of Tennessee
Topic Title: Real-Time Logistic Recovery under Schedule Disruptions
Speaker: Prof. Pitu Mirchandani, University of Arizona
Topic Title: Delivery of health care services: re-engineering current
systems and developing future systems
Speaker: Prof. Francois Sainfort, George Institute of Technology
And many more prestigious sessions ...
Given the increasing economic dynamics and the complexity
of service operations and logistics, it is a critical challenge
to leverage information technology in achieving world-class quality
and productivity in the delivery of physical goods and services.
This conference aims to bring researchers and professionals together
to discuss issues and share their research and development results
and experiences in the areas of service operations and logistics,
and the role of informatics towards improving their efficiency.
The theme for the conference is Satisfaction,
Speed, and Vision, promoting effective Services and
Logistics in support of Green and
Digital Olympics. Papers relating to Event Service
Operations and Logistics are especially solicited including those
in the areas of the topics listed below.
Topics include, but are not
Service Design, Operations, and Management
Service Planning; Service Process engineering/management;
Expedited services and extreme logistics; Performance metrics;
Healthcare delivery network; Security & safety service and
management; Contingency planning; Retail and service management;
Logistics & Supply Chain Management
Logistics planning; Freight forwarding and customs
clearance; Venue logistics management; Warehouse and distribution;
Transportation management system; Reverse logistics in Olympic
Games; Supplier relationship management; Logistics visibility
and control; Procurement; Simulation
Demand forecasting; Customer relationship management;
Event communication; Public relations
Events Management & Manufacturing
Event management system; Event Sponsorship; Event-based
production and supply chain; Event-based products and manufacturing;
Intelligent manufacturing; Mass customization
Communications & Information Systems
Communications & information systems; Real
time identification & tracking technology; Pervasive and ubiquitous
computing in logistics; Software agent based systems in logistics;
Decision support system; RFID technology and application; Data
warehousing and data mining; Systems integration
|April 1, 2005 |Deadline for submission of extended abstracts
(or full papers if completed). Email to: email@example.com.
|May 1, 2005 |Acceptance/Rejection notification.
|June 10, 2005 |Final camera-ready papers due in electronic
form. Email to: firstname.lastname@example.org.
|July 10, 2005 |Early registration due.