2005 IEEE International Conference on Service Operations and Logistics, and Informatics

August 10-12, 2005 – Friendship Hotel, Beijing, China
Co-Sponsored by: IEEE ITSS, Natural Science Foundation of China, Tsinghua University, IIE China, CAST-USA, IEEE Beijing

 
Important Dates
Keynote Speeches
Special Sessions
Author Instructions
Paper Submission
Workshops
Registration
Program Schedule
Hotel & Travel Info

 

Keynote Talks:

1. OLYMPIC ECONOMY, LOGISTICS IN OLYMPICS, by Jizhong WEI, Senior Adviser of China Sport Industry Group

Talk highlights: • What Is Olympic Economy?
  • Influences on Beijing City and China
  • Planning and Expertise of Logistics for Beijing Olympics
  • What Kind of Logistics Beijing Olympics Needs?
  • Volume of Logistics’ Service in Beijing Olympics
  • Weakness of Logistics Industry in China
  • More ...

2. Risk Aversion in Inventory Management, by Prof. David Simchi-Levi, Massachusetts Institute of Technology

Abstract: Traditional inventory models focus on risk-neutral decision makers, i.e., characterizing replenishment strategies that maximize expected total profit, or equivalently, minimize expected total cost over a planning horizon. In this paper, we propose a framework for incorporating risk aversion in multi-period inventory models as well as multi-period models that coordinate inventory and pricing strategies. In each case, we characterize the optimal policy for various measures of risk that have been commonly used in the finance literature. In particular, we show that the structure of the optimal policy for a decision maker with exponential utility functions is almost identical to the structure of the optimal risk-neutral inventory (and pricing) policies. These structural results are extended to models in which the decision maker has access to a (partially) complete financial market and can hedge its operational risk through trading financial securities. Computational results demonstrate the importance of this approach not only to risk-averse decision makers, but also to risk-neutral decision makers with limited information on the demand distribution.

3. Service Enterprise Engineering at NSF, by Prof. Suvrajeet Sen, Program Director, Operations Research, Service Enterprise Engineering, National Science Foundation, USA

Abstract: The Service Enterprise Engineering program at the U.S. National Science Foundation was started in 2002 in response to growing needs for research to support the Service Sector. This sector includes research in a variety of areas including Banking and Finance, Healthcare, and Transportation to name a few. In this talk, we will provide an overview of the NSF research portfolio, and emerging directions for the future.

4. Value-Driven Sales and Delivery, by Dr. Grace Lin, Global Sense and Respond Leader, IBM, USA

Abstract: The sales and buying cycle for mid to large IT and services is typically long and costly. IT and service providers often focus on functions and capabilities while their client executives focus on values and business impacts. This gap can hinder sales, impact business performance, and cause client dissatisfaction. In this talk, Dr. Lin will present a new value-centric model that focuses on demonstrating measurable values in selling and delivering services and products. This model provides a means to bridge the gap between business and IT and can be used to tune business operations and/or IT investments to optimize the ROI of IT and business performance. An unified framework for assessing, delivering, and tracking business values based on key performance drivers and the componentized business and IT models will be discussed. Several use scenarios will be presented. Finally, Dr. Lin will briefly discuss a major Sense and Respond Service Innovation effort in IBM, which includes the Value-Driven Sales and Delivery, to help companies transform into an agile and adaptive Sense and Respond enterprise by continuously sensing internal and external conditions, aligning operations with strategy and customer requirements, proactively detecting events, engaging value net partners for collaborative decision making, collectively improve value of the network and proactively adapt to changing business environments.

 

Keynote Speakers' Biographies:

1. David Simchi-Levi is a professor of Engineering Systems at Massachusetts Institute of Technology. His research currently focuses on developing and implementing robust and efficient techniques for manufacturing and supply chains. He has published widely in professional journals on both practical and theoretical aspects of supply chain management. He has been the principal investigator for more than two million dollars in funded academic research. He is the Editor-in-Chief of Naval Research Logistics and a member of the board for several scientific journals. His Ph.D. students have accepted positions in leading academic institutes including Berkeley, Columbia U., U. of Illinois Urbana-Champaign, U. of Michigan, Purdue U., Georgia Tech, and Virginia Tech.

Professor Simchi-Levi is the co-author (with Julien Bramel) of The Logic of Logistics, published by Springer in 1997; 2nd Edition appeared in October 2004. His book, Designing and Managing the Supply Chain (with P. Kaminsky and E. Simchi-Levi) was published by McGraw-Hill in August 1999, 2nd Edition appeared in October 2002. The book received the Book-of-the-year award and the Outstanding IIE Publication award given in 2000 by the Institute of Industrial Engineers, and the Outstanding First Edition of the Year award given in 2000 by McGraw-Hill. The book was also selected by Business 2.0, December 2001 issue, as the best source for slashing time and cost and increasing productivity in the supply chain. The book has been translated to Chinese, Japanese, Korean and Portuguese. His third book, Managing the Supply Chain (with P. Kaminsky and E. Simchi-Levi) was published by McGraw-Hill in December 2003.

Professor Simchi-Levi has consulted and collaborated extensively with private and public organizations. He is the founder and chairman of LogicTools (www.logic-tools.com) which provides software solutions and professional services for supply chain planning. These solutions have been used widely to reduce cost and improve service level in large-scale supply chains. Clients include Colgate-Palmolive, ConAgra, Del Monte, Kraft Foods, Ryder, SC Johnson, UPS, US Postal Service, Walgreens, and Weyehaeuser to name a few.

 

2. Grace Y. Lin, Ph.D. Dr. Lin is the Global Sense and Respond Value Net Leader in IBM Business Consulting Services (BCS). She is also an elected member of the IBM Academy of Technology. Prior to her work with IBM BCS, she served as a Senior Manager at the IBM T. J. Watson Research where she built and nurtured a world-class R&D team on Supply Chain Management and e-Business Optimization. Dr. Lin has dedicated to drive the innovative uses of advanced technologies to solve real-world business problems. She led her team to win the prestigious Franz Edelman Award from INFORMS in 1999 for saving IBM $750M on their extended enterprise management. Subsequently, she initiated IBM's Sense and Respond Value Net effort and founded of the IBM Value Chain Innovation Center. She has worked with IBM internal and external clients on forecasting, inventory management, risk management, pricing, business process integration, supply chain simulation/optimization, and sense and respond value net transformation. She has co-authored numerous technical articles and patents and is a frequent speaker at various international conferences, universities and company sessions. She is the INFORMS VP for Practice and was the conference chair for INFORMS 2003 and 2004 ORMS in Practice Conference. Dr. Lin has served as an Associate Editor of Operations Research and M&SOM. Dr. Lin received the 2003 Purdue University Outstanding Engineer Award. She was listed as one of the six ’Supply Chain Gurus’ in a Forrester’s SCM report in 2002, and in the “Thinking with Guru” Panel in the 2004 eAsia Forum. Dr. Lin and her team’s advanced work and world-wide recognition from both industry and research institutions have generated press coverage for IBM in such publications as Information Week, ORMS Today, INFORMS News, ComputerGram, Electronic Buyer, Computer Reseller, Stanford Supply Chain Forum News Letter, Forrester, Forbes Magazine, CNET and China News. Dr. Lin received a B.S. and M.S. in Math from Tsing Hua University as well as an M.S. in Applied Math, and a Ph.D. in Industrial Engineering from Purdue
University.